Customer service chatbot on your website and WhatsApp
Answers questions at any time, collects the contact's details and alerts a person only when needed. Your customers do not wait and your team does not repeat the same answers.
AI agents for businesses
Assistants that work with your company's information and take action: they answer customers, collect data, open tickets and prepare reports. Designed around the way you work, connected to your tools and supervised by your team.
Tell us what you want to automateFree 30-minute call. We will tell you whether an agent is the answer or there is a simpler one.
WHAT IT IS
What an AI agent is
An AI agent is an assistant that understands a request, checks your company's information and carries out an action: it replies to a customer, fills in a request, opens a ticket or sends a report. When it cannot solve something, it alerts a person.
The difference from a classic chatbot matters. A chatbot replies with preset messages and gets lost as soon as the question goes off script. An agent works with your real data (documentation, catalogue, CRM, spreadsheets) and can do things in your tools, not just answer. Every agent is custom designed.
- The examples below help you understand what one can do, but they are not a closed catalogue: if you have a problem that is not listed, we will look into it and build the agent you need.
AGENTS THAT ANSWER
Agents that answer
Quote assistant
Asks the customer for what is needed (type of work, square metres, deadlines, location) and leaves the request complete and organised so your team can prepare the quote without chasing data.
After-sales support
Handles warranties, maintenance and incidents. If it cannot solve the issue, it opens a ticket and assigns it to the right person.
Internal assistant
Anyone on the team asks “how do I do this?” or “where is that?” and gets the answer from the company's own documentation.
Regulations and tender documents assistant
You ask in plain language about a tender, its specifications or a regulation, and it tells you what it says and where.
AGENTS THAT REPORT
Agents that report
Weekly business report
Sales, outstanding payments and project status, every Monday in your inbox, without anyone preparing it.
Cost control per project
Compares budget against actual spend and alerts you when a line item drifts, before the problem reaches project close-out.
Leads and campaigns report
Which contacts came in, where they came from and what happened to them. If we already run your lead generation, this agent makes sure none get lost.
Meeting summaries
From the recording to the minutes, with the agreements and each person's tasks.
AGENTS THAT RESEARCH
Agents that research
Tender and opportunity monitoring
Checks public procurement portals every day and alerts you to tenders that fit your company, already summarised.
Competitor monitoring
Your competitors' prices, news and moves, summarised on a regular basis.
Prospect profile
Before a sales visit, it gathers the available information about the company and hands it to you as a profile.
CONTROL AND SUPERVISION
Control and supervision
An agent is not a black box. Before building it we define what it can do on its own, what it must check and when it has to alert a person. You know what information it uses and you can review what it does. That way AI works for your team, not on its own.
FAQ
Frequently asked questions
An assistant that works with your company's information and takes action: it answers questions, collects data, opens tickets or prepares reports, and alerts a person when needed.
A classic chatbot replies with fixed messages. An agent understands the request, checks your information and carries out actions in your tools.
What it can do alone and what it passes to a person is defined in the design, depending on the process.
Yes. You start with one specific process and expand if it works.
Yes: on your website, on WhatsApp or as an internal assistant for the team.
It depends on the process and the tools it needs to connect to. Every project has fixed scope, timeline and price before it starts.
Tell us what you want to automate
Tell us which task is repeated every day in your company and we will tell you whether an agent can take it on: book your free call, email us at info@creativewallsagency.com or call +34 623 53 52 25.
Tell us what you want to automateNeed more than an agent? Custom software
Not sure where to start? AI assessment